Hosted Phone System

Wavetel's Hosted Phone System is a feature-rich, flexible, and cost-effective business telephone solution. Designed to enhance communication, it offers superior QoS for voice, low call rates, and numerous features. Our hosted VoIP service provides a seamless, scalable platform, ideal for improving telephony infrastructure. Perfect for small businesses, our UK cloud-based system meets all your needs with exceptional support and reliability.

  • Crystal-clear HD Voice
  • Low call rates
  • Scalability from Small to Enterprise
  • 99.9% Uptime Assurance
  • Advanced Call Management
  • Fortified Security
  • 24/7 Dedicated Support
  • Call Charge Transparency

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Hosted Phone System Features

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    Auto Attendant

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    Call Transferring

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    Call Forwarding

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    Call Recording

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    Centralized Phone Book

Auto Attendant

With our hosted telephone system, set up an auto attendant to greet callers professionally, ensuring a seamless experience. Enjoy customised greetings for different call types, time-based routing to manage call flows effectively, and custom marketing messages and music on hold to promote your business.

Call Transferring

Effortlessly transfer calls to the appropriate person or department, receive email notifications with caller details and voicemail attachments with our hosted phone system. Additionally, integrate with IP PBX systems for advanced call routing capabilities, ensuring uninterrupted communication and increased productivity for your business.

Call Forwarding

With the call forwarding feature, never miss any call whether you are in the office or enjoying your holidays. The call will divert to another given number. Enjoy reliable call diversion that redirects calls to alternate numbers or mobile devices. Customise call forwarding rules based on your availability and preferences, ensuring uninterrupted communication even during unexpected disruptions.

Call Recording

Record and archive important calls for quality assurance and compliance purposes with our hosted phone system. Benefit from secure call storage in the cloud, ensure compliance with industry regulations by recording all communications, and use call recordings for training and performance evaluation.

Centralized Phone Book

Access a centralised phone book to streamline contact management within your organisation. Quickly locate and communicate with colleagues, check the availability of team members to determine the best time to connect, and sync contacts across devices for seamless communication on the go.

Powerful Online Portal: Streamline Your Communication Effortlessly


Transform your communication processes with our advanced hosted telephone system. Customer services today hold unprecedented importance, and you can improve them in the following ways:

  1. Eliminating Busy Lines: Avoid customer frustration with efficient call management.
  2. Improving Customer Experience: Direct callers to their desired departments seamlessly.

  3. Monitoring and Recording Calls: Facilitate training processes by tracking and reviewing customer interactions.


Upgrade your business communication standards with our comprehensive queue management system, including:

  1. Efficient Call Transfer: Seamlessly route calls to the right people and departments.

  2. IP PBX Call Transfer: Transfer calls to any employee, anywhere, using our advanced IP PBX system.

  3. Audio Conferencing: Facilitate internal and external communications with audio conferencing capabilities.

  4. Voicemail to Email: Receive voicemails directly in your inbox for prompt follow-up.


Our intuitive voice menu feature allows you to streamline call management processes. You can call the CDRs using the online portal, in addition to the following features:

  1. Forward Numbers: Redirect calls to alternative numbers effortlessly.

  2. Manage Extensions: Easily configure and manage mulitple phone extensions.

  3. Voicemail to Email Setup: Receive voicemails as email attachments for quick access.

  4. Fax to Email: Convert faxes to emails for convenient document handling.

Call History

Utilise our CRM-integrated call history feature to optimise work efficiency. Our hosted telephony integrated with popular CRM platforms: Zoho, Bitrix24, Clio, Pipedrive, and HubSpot.

  1. User-Friendly Interface: Access an integrated and user-friendly interface for seamless workflow.

  2. Real-Time Customer Record Presentation: Get insights into customer interactions before each call.

  3. Efficient Call Routing: Direct callers to the appropriate departments smartly.

  4. Data Integration: Integrate data from other systems into one centralised platform for enhanced productivity.

HUB UC: Unify Your Team Communications

Experience the power of a hosted VoIP phone system with HUB UC, designed to enhance productivity and streamline team communications. With its adaptive design and versatile features, HUB UC ensures seamless collaboration across any device. With its one-click and auto-dial feature, you stay abreast with your team. Use the hub in voice mode as a softphone or in a non voice mode as your CTI tool.

Key Features of HUB UC

Transform your team communications with HUB UC key features, the ultimate hosted business phone system solution. Elevate productivity, streamline collaboration, and enhance customer experience with Wavetel's HUB UC.

  • Work From Anywhere
  • Integration with PC
  • Voice Calls
  • SMS
  • Team Chat
  • Centralized Phone book
  • Incoming Call Popups
  • Click to Dial
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Unified Communication Application By Wavetel Business The Hub (1)

Cloud-Based Solutions: Elevate Your Business Communication

Empower your business with our cutting-edge cloud-based business phone system. Enjoy reliable and feature-rich communication solutions designed to streamline your operations.

Experience Seamless Connectivity with Wavetel's Cloud Phone System

Key Benefits

Scalability: Scale your communication infrastructure effortlessly as your business grows.

Reliability: Rely on our robust cloud infrastructure for uninterrupted communication.

Flexibility: Access your phone system from anywhere, anytime, ensuring seamless connectivity.

Localised Service: Benefit from our localised support for businesses in the UK with our cloud phone system UK solution.

Upgrade to Cloud PBX
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Small Business Hosted VoIP Phone System

Wavetel's hosted VoIP system is the perfect communication solution for your small business. Our scalable and cost-effective phone system is designed to boost productivity and help you stay connected and professional, no matter the size of your team.

Empower Your Small Business with Wavetel’s Hosted VoIP Solutions

Grow your business with confidence using Wavetel's hosted VoIP solutions. Our scalable system is designed for teams of 10-20 employees, providing productivity-enhancing features like call forwarding, voicemail-to-email, IVR, CRM Integration, etc.

Maintain a professional image with crystal-clear, high-quality calls and easy management. Our feature-rich phone system is the perfect choice to revolutionize your small business communications. Don't miss out on the opportunity to take your small business to new heights. 

Comprehensive Business Communication Solutions

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Free setup with all of our packages. If you require any structured cabling, installation of any data cabinets then please speak to us.



200 Minutes to UK Landlines and UK Mobiles

  • Call Forwarding
  • Call Transferring
  • Call Parking
  • Call Waiting
  • Call Recording
  • Hunt Groups
  • Music on Hold
  • Voicemail to Email
  • Call Diversion
  • Queues
  • Follow Me
  • Caller ID Display
  • Online Account Management
  • Detail Activity Reporting
  • Auto Attendant



Unlimited Calls to UK Landlines and UK Mobiles, Phone Included

  • Hunt Groups
  • Call Forwarding
  • Call Transferring
  • Call Parking
  • Call Waiting
  • Music on Hold
  • Voicemail to Email
  • Call Diversion
  • Queues
  • Follow Me
  • Caller ID Display
  • Online Account Management
  • Detail Activity Reporting
  • Auto Attendant
  • Call Recording
  • Phone Free


Wavetel offers apis with its VoIP solution to Integrate voice, SMS and FAX in your business applications. Signup today and use our apis to build a complete softphone within your app or send and receive sms messages (A2P and P2P).


Have your all-important voice-volume moved to the cloud in no time.

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Programmable Voice

Using our Voice API, now setup your conversations anywhere around the globe: make, receive, monitor calls from anywhere.

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Control calls with code

Wavetel Voice API enables you in making, handling, and routing calls to apps, phones, internet-browsers, or any other channel you take calls from.

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300 M +

Call minutes




Wavetel offered me a significantly less expensive rate since my contract with another provider was approaching expiration. I have lowered my costs since then, and the quality of my services has increased. The Wavetel Telecom platform simplifies communication.

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Vikram bhat


We used wavetel to bring 3 GP surgeries telephony under one umbrella. Very honest prompt and excellent service. Very good customer care. Very considerate and extremely reliable. I highly recommend . Very good patient feedback about new telephony. They also contributed towards early termination from previous provider

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Switched from Virgin Media 3 years plus, never used Wavetel before ever. Wavetel cloud phone and full fibre is absolutely amazing. I don't know why I put up with expensive shoddy service elsewhere for so long. Install went smoothly with due care and attention and everything just works. Spoke to them again with questions and advice and again 10 out of 10. Wavetel keep this up and I'll stick around for a long time.


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Here are some Frequently Asked Questions related to Hosted Phone System.

A hosted phone system or hosted telephony, referred to as a cloud-based phone system, is a phone service in which the phone infrastructure is managed and hosted offsite by the provider. By using the internet, users can access the service and take advantage of its sophisticated capabilities and lower maintenance expenses. This provides flexibility and scalability by doing away with the requirement for on-premises hardware.

Voice calls are sent over the internet through a hosted VoIP (Voice over Internet Protocol) system instead of traditional phone lines. Users connect using IP phones or soft phones on their devices and the service provider controls the hardware and software.

Bandwidth require depends on the number of handsets you will be deploying. A high definition codec uses 90Kbps bandwith. This can be reduced by using compreses codecs. Speak to your VoIP consultant and they will be able to recommend connectivity options

Your account is created immediately after you signup and you can be live within 2 hours. Any phones ordered before 3 o' clock can be delivered next day depending on the availability.

The cost typically ranges from £5 to £50 per user per month. For example, Wavetel Business offers a hosted phone system at £4.99 per user per month. Enjoy unlimited calls to UK mobiles and landlines as your business needs.

  1. Select a trustworthy cloud phone company.
  2. Decide which features and plans are essential.
  3. Establish internet access and any required devices (headsets, IP phones, etc.).
  4. Set up the system to suit your needs as a business.

Yes we can port numbers from your current supplier as we have porting agreements in place with most major number providers.

We support all major SIP based IP phones including Yealink, Cisco, Polycom, Snom, Fanvil etc. Any analog or cordless phone can also be supported using a Cisco PAP2 analog telephone adapter. If you looking to buy phones please visit our phones page from the menu

Hosted: less expensive up front, provider-managed, expandable, and reachable from any location.

On-Premises: More expensive at first, self-managed, hardware-required, and less adaptable.

Hosted Phone System: An internet-based communication system that is managed off-site by a provider.

Private Branch Exchange, or PBX: It's a conventional on-site system that needs specialised equipment and work on Analogue or traditional telephone lines.

A cloud based telephone system is a VoIP service where the phone system infrastructure is hosted on cloud technology by a provider. Users are connected through the internet, allowing advanced features without the need for on premises hardware.

If you want sophisticated features, flexibility, and scalability at a cheaper cost, a cloud-based phone system is perfect for you. It is easily adaptable to changing business needs and facilitates remote work.

Switching to a cloud phone system allows you to support remote workforces and enjoy flexibility, cost savings, and scalability. Additionally, it guarantees access to the newest features and upgrades without requiring large hardware investments.

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