Feature rich, flexible and cost effective business telephone system. Let us manage your phone
Connectivity is the key to success in business. Connecting your business with the right solution is what our services are all about.
Wavetel Hosted Phone System is a feature-rich, flexible and cost-effective business telephone system. It offers good QoS for voice, low call rates and a multitude of features that enable your business to communicate more effectively. Its a fully hosted solution eliminating the needs to purchase, install and maintain expensive telephony hardware.
Our simple to configure auto attendant is the front door to your company. Play different menus and announcements for different call types appropriate to the brand of business unit they have called.
Wavetel Hosted Phone System comes with our Cloud Recording solution. We’ll seamlessly and automatically record all your inbound and outbound calls, indexing them to the extension number that made the call.
Automatically rings your office and mobile at the same time. Never miss a call when you're away from your desk.
Ring multiple people at once or in a specific order to ensure no call goes unanswered.
You can configure any email address you want with your number/extension and we'll send you an email telling you: Who called, When they called, and a .wav file with the message that was left for you.
Customers on Hosted Phone System consolidate fax machines to the cloud, where we receive faxes and convert them to email attachments that can be delivered to individuals or distribution lists.
Your key metrics of telephone communication in one place. Real-time dashboards, reports.
With call forwarding feature, never miss any call whether you are in the office or enjoying your holidays. The call will divert to another given number.
With this feature, users can transfer attended calls to another extension or other departments, which allows users to filter calls to reach to relevant persons.
A Blind Transfer is a transfer to another extension or a group without actually initiating a call to the end destination. The call is blindly transferred to the destination.
With call waiting, a party can be notified of a new incoming call while on a call. With this feature, one cannot miss any important call.
Caller ID displays the caller's phone number (for all unblocked numbers) on your phone. It may also show the name of the person if it's already been stored in your phone's memory.
Call queues improve the waiting experience for your callers and empower you to make decisions that positively impact the customer experience.
Static Agents are always in the Queue and do not need to log in or out. Dynamic Agents feature give flexbility to increase or decrease the number of agents depending on urgent need or their availability.
Do Not Disturb allows you to set your status to unavailable on incoming calls. This feature helps you out to focus on your important work/task you are performing.
With this feature, you can greet your customers with more personalised recorded messages, also you can record important announcements about your company.
Reduce hardware costs and increase your staff's flexibility with Hot Desking. Agents can use a shared phone on multiple locations with just log in to their extension and access their settings.
Never miss any important call again, with this feature user will be notified if they are unable to receive any call.
With this feature, a user can include a third person in a two-way call so you do not need to set up separate call later.
This feature permits fast dialling of frequently used numbers. A repertory of numbers may be stored in the telephone and/or in the telephone switch.
With this feature, you can put any ongoing call on hold so you can answer the important incoming call. Call on Hold is mostly used with Music on Hold.
With this easy to implement feature group members can answer any incoming call when others are not available which helps you to reduce the risk of incoming calls being missed.
With this feature, a caller can reach an employee even if they do not have their direct number. The directory will help the caller to search a concerned employee with their name.
This feature helps users to check the status of their contacts in the company if they are available, do not disturb or away. With this, you can work more efficiently knowing if your co-workers are available to talk.
With IM Feature, users can send IM (Instant Message) to their contacts which helps them to quickly get answers, queries, and messages.
This feature allows users to create, edit or delete their contacts in their own or company's corporate directory.
Increase efficiency with less of incorrect dialling of numbers with Click to Call feature which enables a user to make calls with a single click on the phone number form call log or websites.
Conference calls are very important when having a conversation with multiple parties. You can setup conference rooms as much as you need and can also protect them with a passcode to prevent unwanted access.
With this feature, a user can search, view, listen even download their call recording whenever they need.
With this feature, calls will be diverted to other available numbers when required this feature is best to use in case of any breakdown.
With this feature, a user can track date and time with the duration of any incoming or outgoing call and return a call by simply clicking on it.
Provision of individual DDI numbers for all extensions.
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