Feature rich, flexible and cost effective business telephone system. Let us manage your phone
Connectivity is the key to success in business. Connecting your business with the right solution is what our services are all about.
Elevate your business communication with Wavetel's complete VoIP phone system solutions, custom-tailored to your business needs for efficiency and effectiveness.
Auto attendant
Call recording
Call monitoring
Call routing
Voicemail
The easily configurable auto attendant serves as your company's welcoming front door. You may quickly set up schedules based on the time of day, show different menus and announcements for different kinds of calls, and play music and personalised messages that match the business unit your callers are contacting's brand.
Effortlessly maintain comprehensive records of all inbound and outbound calls, empowering your team with valuable insights and ensuring regulatory compliance, with our state-of-the-art call recording feature.
Utilise real-time dashboards and analytics to monitor call queues, agent performance metrics, and customer satisfaction scores, empowering supervisors to make data-driven decisions and provide targeted coaching for continuous improvement.
Implement sophisticated routing algorithms to dynamically distribute calls based on criteria such as caller history, IVR selections, and agent skills, maximising resource utilisation and optimising customer service levels for enhanced satisfaction
Enable seamless integration with email systems for instant voicemail notifications and access, ensuring timely follow-up and response to missed calls while enhancing overall communication efficiency and effectiveness.
Ditch the hardware hassle. Enjoy seamless communication with our hosted VoIP phone system.
Optimise voice connectivity with our flexible, cost-efficient SIP trunking services. Maximise ROI.
Integrate voice calling seamlessly into your Microsoft Teams environment. Enhance collaboration effortlessly.
Deskphones
Seamless integration with all the deskphones and IP phones like Yealink, Grandstream, 3CX, Cisco, Avaya, etc.
Softphone App
Transform your mobile device into a virtual office phone for remote work convenience.
Online Portal
Online portal with advanced communication features both for inbound and outbound calls with an analytics system.
Wavetel Business offers a comprehensive range of VoIP phone system solutions designed to meet the needs of businesses of all sizes. Whether you are a small business, mid-sized company, or enterprise-level organisation, we have the perfect solution for you.
In today's fast-paced world, remote work is becoming increasingly common. With Wavetel Business, you can use any device from anywhere to stay connected with your team and clients. Our integration options include desktop apps, mobile soft apps, and desk IP phones.
Seamlessly integrate your office communication with our cloud-based VoIP phone system. Experience crystal-clear voice quality and advanced features tailored for office environments. Simplify your communication infrastructure while enhancing productivity and collaboration among your team members.
Elevate your call center operations with our hosted dialer solution based on Web Real Time Communications (WebRTC). Empower your sales team with efficient outbound calling capabilities for increased productivity. Streamline outreach efforts and maximise lead conversion rates with our tailored sales dialer features.
Small Business Phone System
Affordable business phone system plans with essential features for small businesses.
Midsize Business Phone System
Scale your communication seamlessly with customisable packages.
Enterprise Phone System
Harness enterprise-grade unified communication features and security for a large organisation.
Enhance your communication effortlessly with our feature-rich phone number solutions from 60+ countries at affordable rates.
Toll-Free, Local, International, and Virtual Numbers
Seamlessly transfer your existing number.
Effortlessly manage all your communication needs from one intuitive platform, with features like:
Maximise productivity and streamline workflows with our CRM Integration, featuring:
Centralize your conversations with our integrated communication platform for calls, SMS, messaging, and emails. Empower seamless collaboration with our Communication Hub, facilitating:
Explore tailored communication solutions for diverse industries. Contact us to elevate your business communication today.
Delivering communication solutions that prioritize patient care, confidentiality, and efficient staff coordination in medical facilities.
Facilitating seamless communication between educators, students, and parents for enhanced learning experiences and collaboration.
Optimizing restaurant operations with efficient order taking, reservation management, and staff coordination for exceptional customer service.
Ensuring secure communication channels, document sharing, and client confidentiality for effective legal representation and collaboration.
Talk to our Expert to get started!
The best VoIP service goes beyond internet calls, so it's about superior communication through IP telephony. As a unified communications leader, Wavetel Business offers more than just internet calling. Experience a seamless cloud solution for calls, texts, faxes, live chat, and video meetings – all in one unified platform.
Contact centers and call centers commonly use VoIP due to its cost-effectiveness compared to traditional carriers. VoIP not only enables internet-based calls but also serves as the audio component for many video conference solutions, allowing participants to communicate during video calls.
While any business can technically implement its VoIP solution, the substantial capital investment required is a deterrent. Cloud communication service providers, such as Wavetel Business, offer advanced VoIP services with features like cloud PBX, automated-attendant, and call forwarding. They do so by hosting services on their secure, redundant cloud infrastructure, delivering them via the internet, and providing flexible plans.