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Connectivity is the key to success in business. Connecting your business with the right solution is what our services are all about.
Unify your calls, contacts and customer interactions with WaveTel Business’s Zoho CRM integration. Make and receive calls directly within Zoho CRM while automatically capturing call details and logging every interaction. With all communication in one place, your sales and support teams can stay focused, respond faster, and deliver a seamless customer experience.
Integrating Wavetel with Zoho CRM removes the need for manual call tracking and disconnected systems. Boost team productivity, improve follow-ups, and create smoother customer journeys that turn conversations into results.
Communication Efficiency
Boost Sales & Marketing
Streamline Lead Management
Centralise Call Data & History
Team Collaboration
Click-to-call and automatic call logging let your team focus on building relationships instead of manual tasks. Handle more calls, respond faster, and save valuable time each day.
Automatically logged calls and synced contacts allow teams to respond instantly to leads and stay organised. This ensures follow-ups are timely, accurate, and more likely to convert prospects into customers.
Call details and leads sync seamlessly between Wavetel and Zoho CRM. Your sales team always has the latest information to prioritise prospects, track progress and close deals faster.
All calls, notes and customer interactions are stored directly in Zoho CRM. Centralised records reduce errors, improve collaboration and make it easy for your team to access information when they need it.
Shared call records and notes provide full visibility across sales, marketing and support teams. Smooth handovers and consistent communication improve teamwork and create a better overall customer experience.
Zoho CRM is a complete platform designed to help sales, support and marketing teams manage customer data, track interactions and maintain visibility across every stage of the customer journey. Wavetel Business enhances this platform by connecting your cloud phone system directly to Zoho CRM.
With Wavetel’s Zoho CRM VoIP integration, your team can make and receive calls, log interactions automatically, and access customer records without leaving the CRM. This unified approach ensures that voice communications are fully integrated with customer data, giving your teams the tools they need to respond faster, stay organised and deliver a consistent, high-quality customer experience.
Wavetel Business delivers a seamless Zoho CRM telephony integration that keeps your calls, contacts and customer interactions connected in one place. These features are designed to simplify daily workflows, improve call accuracy, and enhance team productivity.
Place outbound calls directly from any lead or contact record with a single click. Eliminate manual dialling, save time and connect with customers instantly.
All inbound and outbound calls are recorded automatically inside Zoho CRM. Each log captures call time, duration and direction, giving your team a complete view of every conversation without manual effort.
Track and manage all calls from within Zoho CRM. View call status, past interactions and detailed notes in one interface to keep workflows organised and efficient.
Add notes and record call outcomes during or after conversations. These updates save automatically to the relevant contact record, ensuring clear follow-ups and team visibility.
Wavetel’s built-in dialler works natively inside Zoho CRM. Place, manage and transfer calls without leaving the platform, keeping your workflow smooth and uninterrupted.
Incoming calls display matching Zoho CRM contact information in real time. See caller names, company details and past notes before answering for more informed conversations.
Contacts sync automatically between Wavetel and Zoho CRM. Any changes made in either system are reflected instantly, ensuring data accuracy across your team.
Access detailed call metrics in Zoho CRM, including volume, duration and outcomes. Use these insights to evaluate performance, optimise processes and improve team efficiency.
Missed calls and voicemails are logged automatically and linked to the correct Zoho CRM contact. Review messages and respond promptly to ensure no opportunity is missed.
Set automated follow-up reminders in Zoho CRM so no client callback is overlooked. Keep your sales and support teams timely, organised, and proactive.
Wavetel Business connects seamlessly with Zoho CRM to make inbound sales effortless and productive. With automatic call tracking, real-time insights, and unified customer data, your team can manage leads efficiently, stay organised, and make faster, data-driven decisions that drive conversions.
Every inbound and outbound call is logged automatically in Zoho CRM. Track outcomes and prioritise high-value leads so your team can focus on prospects most likely to convert.
Leads and call details sync instantly between Wavetel and Zoho CRM. Sales reps always have the latest information, enabling faster follow-ups and smoother deal closures.
Access live metrics such as call duration, frequency, and outcomes directly in Zoho CRM. Measure lead quality, monitor team performance, and optimise sales strategies with actionable insights.
Stay connected wherever your team works. Make calls and manage contacts on the go with Zoho CRM and WaveTel, ensuring no opportunity is missed even outside the office.
Leverage call logs and notes to tailor each follow-up. Personalised communication strengthens relationships, boosts engagement, and improves conversion rates.
Automated call logging and CRM syncing reduce repetitive administrative tasks, freeing your team to focus on meaningful conversations and closing deals efficiently.
Integrating Wavetel Business with Zoho CRM is simple and fast, allowing you to manage calls, contacts and customer interactions seamlessly. Follow these steps to connect your systems and start optimising communication.
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Frequently Asked Questions About CRM and VoIP Integration
Wavetel integration provides detailed call metrics inside Zoho CRM, including duration, frequency and outcomes, allowing teams to track performance and optimize sales processes.
Absolutely. Calls made or received on mobile devices are automatically logged in Zoho CRM, giving sales and support teams access to up-to-date interaction records wherever they are.
Yes. All data exchanged between Wavetel and Zoho CRM is encrypted and follows strict security standards, keeping your calls, contacts and call logs fully protected.
VoIP integration links your Wavetel Business phone system to Zoho CRM, letting you make calls, sync contacts and log communications directly within the CRM for streamlined workflows.
The setup is user-friendly with step-by-step instructions, but Wavetel’s support team is always available to help you connect your CRM and phone system smoothly.
Yes. Teams of any size can use Wavetel integration to log calls, access synced contacts and collaborate efficiently across the Zoho CRM platform.
By automatically logging calls, syncing leads and updating contact details in real time, Wavetel helps sales teams prioritise prospects, track progress and close deals faster.
Some advanced features may depend on your Zoho CRM subscription or API access. Basic calling, logging and syncing features, however, work seamlessly for most plans.
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