Feature rich, flexible and cost effective business telephone system. Let us manage your phone
Connectivity is the key to success in business. Connecting your business with the right solution is what our services are all about.
Keep your sales, support and operations teams working efficiently inside Odoo. With Odoo voip integration, Wavetel Business enables seamless calling, real-time call handling and automatic activity logging directly within your Odoo CRM and ERP environment.
This integration connects your Wavetel calling platform with Odoo modules, allowing teams to manage calls, contacts and interactions without switching systems.
Communication Efficiency
Increased Productivity
Intelligent Workflows
Cost-Effective Scalability
Better Customer Experience
All calls, logs, notes and voicemails are stored within Odoo, giving teams a single source of communication data.
Click-to-call, automatic logging and native dialer access reduce manual tasks and eliminate the need to switch platforms.
Call outcomes can trigger follow-up activities, tasks or records inside Odoo to support structured workflows.
Embedded telephony reduces dependency on third-party systems while supporting growing teams and call volumes.
Caller context, interaction history and contact details are available during every call for informed conversations.
Odoo CRM and ERP provide a unified platform for managing sales, customer relationships and operations. With VoIP integration with Odoo, Wavetel connects your phone system directly to Odoo, enabling calling, contact syncing and call activity logging across CRM, Helpdesk, Sales and Contacts modules. Teams can manage communication data centrally while maintaining consistent workflows across departments.
The Wavetel Business + Odoo integration brings telephony and business data together, allowing teams to handle calls, track conversations and manage customer records directly inside Odoo without relying on external tools.
Initiate calls directly from Odoo records, including CRM leads, contacts, helpdesk tickets and sales orders. Calls start instantly from any phone-enabled field.
All inbound and outbound calls are logged automatically in Odoo. Call records include timestamps, duration, caller details and outcomes for accurate tracking.
Wavetel’s dialer is embedded inside the Odoo interface, enabling users to make and receive calls without leaving their active workflows.
Agents can add call notes and select outcomes directly in Odoo after each call, keeping interaction records complete and structured.
Contacts sync automatically between Wavetel and Odoo CRM. Any updates ensure accurate caller identification and consistent contact data.
Incoming calls display matching Odoo contact details and history in real time, providing immediate context before answering.
Wavetel’s Odoo phone integration supports teams that rely on real-time communication and accurate CRM data. Calls are linked to the correct records automatically, ensuring visibility across departments.
Look up Odoo contacts directly within Wavetel while working remotely and log activity automatically.
Calls related to CRM leads or helpdesk tickets are linked instantly, keeping records organised.
Call logs and recordings help teams review interactions and maintain consistent sales processes.
Call frequency and duration data help teams evaluate engagement levels across leads and accounts.
All calls are logged alongside emails and activities in Odoo for complete interaction tracking.
Inbound calls display relevant Odoo records immediately, enabling quicker and more accurate responses.
Integrating Wavetel Business with Odoo Software is quick and secure. Follow these steps to enable calling and activity logging inside Odoo.
Need help? Contact Support
Frequently Asked Questions About CRM and VoIP Integration
Wavetel integrates with Odoo CRM and supports a variety of cloud-based and on-premise phone systems. Teams can make, log and manage calls efficiently while maintaining centralised contact records and workflow consistency.
Yes. Any Odoo module that contains a phone field can initiate calls through Wavetel with a single click, including CRM, Sales, Helpdesk and Contacts, without requiring custom development or workflow changes.
Yes. Wavetel logs calls automatically from mobile devices, keeping Odoo CRM updated. Teams can review call analytics, track metrics and follow up on leads from anywhere at any time.
Yes. Wavetel supports multiple CRM phone system integrations simultaneously. Whether you use Salesforce, HubSpot, Zoho or Clio, crm and VoIP system integration ensures that calls, messages and contact information are synchronised across all platforms. This supports call center crm integration and contact center crm integration workflows without conflicts.
Yes. Multiple users can access call logs, synced contacts, recordings and shared records simultaneously without conflicts, making it suitable for sales, support and operations teams working together.
Yes. Wavetel’s support team assists with setup, configuration, testing and onboarding, ensuring smooth activation, minimal downtime and successful adoption across teams of any size.
All data exchanged between Wavetel and Odoo is encrypted and protected using industry-standard security protocols, ensuring data privacy, controlled access, secure authentication and compliance with organisational security requirements.
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