Bitrix CRM Integration with Wavetel Business

Turn every call into actionable insight, directly inside Bitrix24.

Bring your calling and customer data together with Wavetel Business’s Bitrix24 telephony integration. Make and receive calls, automatically log every interaction and keep all customer communication recorded inside the Bitrix24 CRM system. With all Bitrix24 telephony calls, voicemails and contact details in one place, your sales and support teams stay organised, responsive and fully in control of every conversation.

Eliminate disconnected systems and manual call tracking. With Bitrix24 cloud telephony powered by Wavetel, teams can improve efficiency, strengthen follow-ups and deliver smoother customer journeys using a secure Bitrix24 VoIP setup.

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Key Benefits of Wavetel’s VoIP Integration with Bitrix CRM

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    Communication Efficiency

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    Sales & Marketing Productivity

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    Lead Management

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    Centralise Call Data & History

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    Team Collaboration

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Communication Efficiency

Click-to-call and automated logging reduce admin work, allowing teams to focus on conversations through Bitrix24 telephony integration.

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Sales & Marketing Productivity

Track performance, sync contacts and respond faster to leads using Bitrix24 VoIP integration.

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Lead Management

Leads and call data sync automatically, helping sales teams prioritise prospects and close deals faster through Bitrix24 phone integration.

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Centralise Call Data & History

Store all calls, voicemails and notes inside the Bitrix24 CRM system, improving collaboration and reducing missed details.

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Team Collaboration

Shared access to call data enables smooth handovers and consistent customer experiences across teams.

Bitrix Call Integration with Wavetel Business

Bitrix24 is an all-in-one CRM platform for sales, marketing and customer service. Wavetel connects your phone system directly to Bitrix24, enabling Bitrix24 enable telephony functionality inside the CRM. This secure Bitrix24 VoIP and telephony setup allows teams to handle calls, contacts and customer records from a single interface.

CRM Overview

Key Features of Bitrix Cloud Telephony Integration

Wavetel Business delivers a powerful Bitrix24 telephony integration that allows teams to manage calls directly inside Bitrix24. From call initiation to reporting, this Bitrix24 phone integration ensures consistent communication and accurate data capture across the CRM.

Bitrix24 Crm Integration

Click-to-Call

Make outbound calls directly from Bitrix24 using Wavetel’s click-to-call, enabling faster, error-free calling through Bitrix24 VoIP integration.

Bitrix24 Crm Integration

Automatic Call Logging

All inbound and outbound Bitrix24 telephony calls are logged automatically with timestamps, duration and direction inside the CRM.

Bitrix24 Crm Integration

Call Management

Track call status, review past conversations and manage all call activity from a central Bitrix24 CRM interface.

Bitrix24 Crm Integration

Call Notes & Outcome Logging

Add call notes and outcomes directly in Bitrix24, ensuring every interaction is documented for better follow-ups.

Bitrix24 Crm Integration

Native Dialer Integration

Use Wavetel’s built-in dialer inside Bitrix24 to place and manage calls without switching platforms.

Bitrix24 Crm Integration

Enhanced Caller Identification

Incoming calls display contact details instantly, helping teams respond confidently using Bitrix24 telephony voice options.

Bitrix24 Crm Integration

Call Analytics and Reporting

View Bitrix24 telephony reports on call volume, duration and outcomes to monitor team performance.

Bitrix24 Crm Integration

Voicemail Integration

Missed calls and voicemails are linked to Bitrix24 contacts, including bitrix24 automated voice messages for quick follow-ups.

How Wavetel’s Bitrix CRM Telephony Integration Empowers Inbound Sales Teams

Wavetel’s Bitrix24 CRM integration helps inbound sales teams manage calls efficiently while maintaining complete visibility into lead interactions.

Bitrix24 Crm Integration

Call Tracking for Lead Management

Every call is logged automatically, helping teams prioritise leads using Bitrix24 telephony reports.

Bitrix24 Crm Integration

Simplified Lead Management

Real-time syncing ensures reps always have up-to-date lead data through Bitrix24 phone integration.

Bitrix24 Crm Integration

Real-Time Call Insights

Track call duration, frequency and outcomes directly inside Bitrix24 using Bitrix24 VoIP analytics.

Bitrix24 Crm Integration

Personalised Follow-Ups

Call notes and logs support tailored follow-ups, improving engagement and conversion rates.

How Wavetel Integrates with Bitrix24 CRM

Integrating Wavetel Business with Bitrix24 CRM is simple and fast. Follow these steps to connect your systems and start optimising communication.

Connect

1. Enable Bitrix24

  • Go to Integrations in the Wavetel dashboard
  • Select Bitrix CRM
  • Click Enable Telephony
Configure

2. Authorise Bitrix24

  • Enter Client ID and Secret
  • Log in to Bitrix24
  • Confirm authorisation
Start

3. Start Using the CRM

  • Bitrix24 VoIP, phone integration and telephony features activate instantly
  • Calls, contacts and voicemails sync automatically

Get Started with Apex27 Phone Integration

Talk to a Wavetel specialist today. Book a demo or get started to transform Apex27 CRM calling with seamless automation, visibility and control using Apex27crm phone integration and Apex27 voice integration.

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(FAQS)

Frequently Asked Questions About CRM and VoIP Integration

After enabling telephony in Bitrix24 and connecting Wavetel, you can make, receive, log calls, access reports and manage conversations directly inside the CRM.

Install Wavetel, authorise Bitrix24 CRM access, enable VoIP settings and your calls, contacts and call logs will start syncing automatically.

Yes, the Bitrix24 Android app use VoIP app for calls, allowing users to make and receive calls with automatic logging while working remotely. 

You can track call duration, frequency, outcomes and missed calls using built-in Bitrix24 telephony reports available inside the CRM dashboard.

Yes, all Bitrix24 VoIP data, call logs and customer details are encrypted and securely synced, following strict data protection standards.

Absolutely. Wavetel supports teams of any size, enabling shared call logging, collaboration and access to synced contacts across Bitrix24.

Yes. Wavetel provides real-time call analytics inside Bitrix24CRM, including duration, frequency, outcomes and team performance, helping managers optimize workflows and productivity.

NUMBER SPEAKS

3000 +

Businesses

20000 +

Users

300 M +

Call minutes



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