Feature rich, flexible and cost effective business telephone system. Let us manage your phone
Connectivity is the key to success in business. Connecting your business with the right solution is what our services are all about.
Connect Apex27 CRM with Wavetel telephony integration and bring every call into one clear workflow. Your team can handle calls, track activity, and automatically log interactions directly inside the CRM.
With seamless call tracking, real time visibility, and accurate customer records, you get a complete view of every conversation without switching between systems.
Communication Efficiency
Increased Productivity
Intelligent Workflows
Cost-Effective Scalability
Better Customer Experience
All calls, logs, notes and voicemails are stored within Apex24, giving teams a single source of communication data.
Click-to-call, automatic logging and native dialer access reduce manual tasks and eliminate the need to switch platforms.
Call outcomes can trigger follow-up activities, tasks or records inside Apex24 to support structured workflows.
Embedded telephony reduces dependency on third-party systems while supporting growing teams and call volumes.
Caller context, interaction history and contact details are available during every call for informed conversations.
Make outbound calls from Apex27 CRM, records with a single click. No manual dialling, no copy and paste. Just faster calling from leads, contacts, and customer accounts.
Every inbound and outbound call is logged automatically inside Apex27 CRM. Records include time and date, call duration, call direction, and outcomes, so nothing gets missed.
Incoming calls trigger instant screen pop-ups displaying the caller’s details. Your team can view the right contact record and relevant information before answering, which helps them respond with confidence.
Log call outcomes, notes, and tags directly within Apex27 CRM. This keeps your call data structured, searchable, and ready for accurate follow ups.
Keep contact information aligned between Wavetel telephony and Apex27 CRM. This reduces duplicate records and helps maintain clean, consistent customer data.
Track call activity across your team, including volume, duration, and outcomes. Use real time reporting to spot trends, improve performance, and streamline day to day workflows.
All calls, notes and activity logs are stored inside Apex27 CRM.
Click-to-call and automated logging reduce delays and increase active calling time.
Automatic syncing removes the need for manual call updates and data entry.
The integration supports growing call volumes and expanding teams without complexity.
Follow these simple steps to integrate Wavetel with your Apex27 CRM and streamline your communication workflow.
Enable the Apex27 CRM telephony integration from the Wavetel dashboard and authenticate securely using API credentials.
Select features such as screen pop, automatic logging, click-to-call behavior and call analytics preferences.
Your team can immediately make and receive CRM-linked calls while Apex27 updates in real time.
Frequently Asked Questions About CRM and VoIP Integration
All calls are logged automatically in Apex27 CRM with duration, outcome and notes. Wavetel links each call to the relevant contact or lead for accurate tracking and reporting.
Yes. Wavetel pulls Apex27 contact details and interaction history in real time, providing context for every incoming call to improve response quality and personalization.
Yes. Wavetel supports multiple CRM phone system integrations simultaneously. Whether you use Salesforce, HubSpot, Zoho or Clio, crm and VoIP system integration ensures that calls, messages and contact information are synchronised across all platforms. This supports call center crm integration and contact center crm integration workflows without conflicts.
Absolutely. All data exchanged between Wavetel and Apex27 is encrypted and protected with industry-standard security protocols, ensuring customer information remains confidential and secure.
Yes. Wavetel’s support team guides you through installation, configuration and onboarding to ensure smooth integration and immediate use across your teams.
Yes. Wavetel supports multiple Apex27 users at the same time. Teams can view call logs, synced contacts and shared records without conflicts or data loss.
Some advanced features may depend on Apex27 permissions or module configuration. However, core functions like click-to-call, call logging and contact syncing work seamlessly for most setups.
Yes. Wavetel provides real-time call analytics inside Apex27 CRM, including duration, frequency, outcomes and team performance, helping managers optimize workflows and productivity.
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