Feature rich, flexible and cost effective business telephone system. Let us
manage your phone
Connectivity is the key to success in business. Connecting your business with the right solution is what our services are all about.
Priority URGENT, Immediate - 1 hour
Customer’s Environment is down or severely corrupted, and/or business operations are critically impacted.
Priority HIGH , Immediate - 8 hours
Customer’s network operation is impaired, though is generally functional.
Customer requests help on configuration that will resolve ongoing issues such as below:
Priority LOW , Immediate - 48 hours
Customer requests general configuration or scheduled assistance to optimize performance or solution of their service/product.
Support is provided Mon - Fri 9:00 - 17:00
Tickets can be logged by
1. Sending email to pbxsupport.wave-tel.com
2. Logging ticket from the support portal
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