Download & Install

  • Click on “Add to Chrome” button

 

  • Once it is downloaded and installed got to click on Extension Icon in chrome toolbar -> and click on Pin Icon against our extension “TheHub CTI”

  • Now Extension is visible in toolbar

Login

  • Click to open extension app you will see a login screen
  • Enter login details and click on Login button to login

 

Sender ID

  • Then To send SMS you will need a Sender ID which you can request from Sender ID -> + (Add) button

  • You can request number Sender ID as well as alphanumeric Sender ID
  • Then it will send to administrator for approval process, once it is approved it will show green check against Sender ID and it can be used to send SMS, if rejected then it will not be visible in your Sender ID list

Send SMS

  • Go to New Message

  • Select your Sender ID, add receiver number and message and click on Send button to send SMS.

SMS List

  • To see all the sent and received SMS got to Inbox

  • Here you will see all the SMS as grouped by “chat partner” and your sender id from which sms is sent or received to as conversation
  • You can search by number from search bar

SMS View / Chat View

  • To see SMS/Chat messages of any conversation, click on that conversation and it will take you to that conversation page.
  • There you can see all the messages in that conversation.
  • When you receive SMS it will get automatically updated here as well.
  • You can directly reply to that number from here by entering message and click on send button.

 

Settings

1. Email Notification Settings

-> Email Notification -> Turn on this settings to send new SMS notification to your email

-> Email Address -> add your email address to receive notification on it.

 

2. API

To use our API you need to use this settings

-> API Status -> Turn this on if you want to use APIs otherwise keep it off

-> API URL, Client ID, Client Secret -> copy & use these data to use our APIs

-> Allowed IPs -> add comma separated IPs(IPV4) you want to connect our APIs from, APIs can be connected only from entered IPs and if you want to allow APIs to connect from anywhere then leave it blank.

 

3. Webhook

To receive incoming sms on your website/URL enter your webhook details here.

-> HTTP Method -> Select HTTP method supported by your webhook

-> Request URL -> Add your webhook URL where data needs to be send

-> Query Parameters -> If request is GET request or If you need to send any params in URL then add it here

-> Body Type -> If request is POST then you need to select appropriate Body Type supported by your webhook

-> Body Parameters -> If request is POST request then you can add parameters here according to your Body Type

-> Available Variables for Query Params and Body Params

  • $(id) => SMS unique id
  • ${source} - SMS sender
  • ${destination} - SMS receiver
  • ${text} - SMS message raw data
  • ${time} - SMS received time

 

4. 3CX

To send sms through 3cx use these settings

-> 3cx Status -> Turn this on if you want to use APIs otherwise keep it off

-> Provider URL, API key -> copy & use these data to use our APIs

-> Allowed IPs -> add comma separated IPs(IPV4) you want to connect our APIs from, APIs can be connected only from entered IPs and if you want to allow APIs to connect from anywhere then leave it blank.

 

Logout

  • To logout your current session click on menu button in top right corner and you will see a logout button -> click on it and you will be log out and taken to the login screen