Feature rich, flexible and cost effective business telephone system. Let us manage your phone
Connectivity is the key to success in business. Connecting your business with the right solution is what our services are all about.
Follow the instructions below
Add the semicolon after the N, set the "Dial Delay Count" to 0 and the "Dial Delay Time" to 4 so that it forces the system to use the Dial Delay Time.
The Avaya documentation defines the use of the semicolon as such:; - Receive Sending CompleteWhen used this must be the last character in the short code string. If the Dial Delay Count is 0, a ; instructs the system to wait for the number to be fully dialed, using the Dial Delay Time or the user dialing #, before acting on the short code. If the Dial Delay Count is non-zero, the dialing is only evaluated when # is pressed.So it was the semicolon along with setting the Dial Delay Count to 0 that forced the system to use the Dial Delay Time.
Problem sloved. The user no longer has to press pound to dial the number via the SIP trunk.